Our delivery includes only mainland Singapore. Sentosa and Jurong island are not included.
Orders would be delivered 3-5 working days from the date of order, subject to the availability of stock.
Delivery Charges are as below:
• Free Delivery when spending SGD $100 and above.
• A delivery fee of SGD $10 will be charged if spending is less than SGD $100
• We deliver from Monday to Friday (9am - 5pm)
• No deliveries on Saturday, Sunday and Public Holidays
Customers are encouraged to print a copy of the order print out, otherwise please quote the order number so that we can be more effectively retrieve your orders. Our staff will inform you when your item is ready for collection.
Our Self-Collection timing and address are as follows:-
1093 Lower Delta Road
Monday to Friday
10am to 5 pm
Not available on Sat, Sunday and Public Holiday
For international orders, you will be presented with shipping options at checkout. Unfortunately, the only international shipping method currently is only DHL Express.
Since shipping fees are calculated based on a number of factors (including, without limitation, the desired shipping method and speed, the contents of and number of items in your order, the weight of the items in your order and the location to which the order is shipping), shipping charges can only be provided once you begin the checkout process. From time to time, we will be able to offer free shipping promotions, it will solely be at Silken Cosmetics Pte Ltd’s discretion to determine how your order will be shipped.
Please note that shipping windows are estimates and delivery dates cannot be guaranteed. You will be given estimated delivery days at the time of checkout based on your selected destination country and the shipping methods available for the items in your shopping cart. We use the following methods to ship internationally:
Download the ratecard here