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Silken Cosmetics respects and strives to protect the confidentiality of all customer personal data and will take all reasonable precautions to safeguard the data. Silken Cosmetics does not sell, rent or lease its Customer lists to third party.

By registering with Silken Cosmetics, customer authorises us to collate, store and use personal information for any of the purposes listed below:

• To facilitate fulfillment of customer orders, queries and feedback

• To analyse customer shopping preferences

• To respond to valid court orders or defend against legal claims

Customer acknowledges and agrees that any information, other than personal information/data provided by way of suggestions, comments, compliments and the like shall be deemed to be provided to Silken Cosmetics on a non-confidential and non-proprietary basis.

Exchange Policy

Silken Cosmetics has a 3-day exchange policy. In the event a product is damaged upon delivery, kindly inform us immediately at info@silken.com.sg
Our staff will contact you within 3-5 working days.
Silken Cosmetics reserves the right to request for photo evidence in the event of damaged products.
In the event of any discrepancy in the order, Silken Cosmetics reserves the right to supply / collect back the product from the customer or refund accordingly.