• Customers are required to register an account before making any online purchases.
• A customer must be at least 18 years old to ensure that all details provided upon registration is accurate.
• Silken Cosmetics only accept Paypal payment.
• Silken Cosmetics has the rights to refuse, suspend or terminate a customer’s existing account at our discretion.
• Product pictures are provided to facilitate shopping online with us. Silken Cosmetics will take all reasonable care to ensure accuracy in details of products provided, including images, descriptions and prices but shall not be responsible for any error.
• Silken Cosmetics has the rights to amend the terms and conditions of use without prior notice. The changes shall be updated accordingly in terms and conditions of the site.
• For refund/exchange/returns, internationally or locally, items must be unused and packed back in original packaging. Please choose and buy your items with caution. We do not attend to change of mind returns/exchanges. Please send an email to
email@example.com with your order details and photo attachments as proof, if item(s) received is/are faulty. Our staff will get back to you within 3-5 working days.